TeamViewer is a remote access and online meeting software that connects people through a wide range of platforms or devices. It can establish connections not only through video but also via VoIP and phone. TeamViewer provides easy to use remote desktop software that is scalable and secure to connect to any device in the world. Such as mobile-to-mobile, desktop-to-mobile, and desktop-to-desktop or servers and IoT that are unattended devices.
This solution is available in nearly all countries and supports over 30 languages. TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat, and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases, and chat history. The software provides end-to-end encryption and full support for mobile devices.
TeamViewer has three licensing options: Business, Premium, and Corporate. All licensing plans are billed annually. The main difference between the plans is the number of concurrent and licensed users that can establish sessions simultaneously.
Great platform support
Built-in chat and audio/video conference
Only annual contracts
Commercial use is expensive
Works poorly over slow net connections